Distance Sales Agreement

DISTANCE SALES CONTRACT

1. PARTIES

This Contract is signed between the parties below under the terms and conditions specified herein.

A. 'BUYER'; (hereinafter referred to as "BUYER" in this contract)

B. 'SELLER'; ATZ GIDA INSAAT TICARET VE SANAYI LIMITED SIRKETI

NAME-SURNAME: ATZ GIDA INSAAT TICARET VE SANAYI LIMITED SIRKETI

ADDRESS: Oruçreis Mahallesi Giyim Kent İş Merkezi Zemin Kat No:25 İstanbul/ Esenler

By accepting this contract, the BUYER acknowledges that, if they confirm the order subject to the contract, they will be obligated to pay the amount related to the order and any additional charges such as shipping fees and taxes, and they accept that they have been informed about this in advance.

2. DEFINITIONS

The terms written below will represent the meanings expressed alongside them in the implementation and interpretation of this contract.

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: The Law No. 6502 on the Protection of Consumers,

REGULATION: The Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188)

SERVICE: Any transaction that is not the provision of goods made or promised for a fee or benefit,

SELLER: The company that provides goods to consumers within the scope of commercial or professional activities, or acts on behalf of or for the account of the seller,

BUYER: The natural or legal person who acquires, uses, or benefits from a good or service for purposes other than commercial or professional,

SITE: The website owned by the SELLER,

ORDERER: The natural or legal person who requests a good or service through the SELLER's website,

PARTIES: The SELLER and the BUYER,

CONTRACT: This contract made between the SELLER and the BUYER,

GOOD: The movable property subject to the purchase and intangible goods prepared for use in electronic environments such as software, audio, video, and similar.

3. SUBJECT

This Contract regulates the rights and obligations of the parties regarding the sale and delivery of the product, whose characteristics and sale price are specified below and ordered by the BUYER through the SELLER's website, in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.

The prices listed and announced on the site are the sale prices. The announced prices and promises are valid until updated or changed. Prices announced for a limited time are valid until the end of the specified period.

4. SELLER INFORMATION

Title: ATZ GIDA INSAAT TICARET VE SANAYI LIMITED SIRKETI

Address: Şehit Mustafa Gündoğdu Mah. Cam.Sk. No:4 İç Kapı No:8 12000-TURKEY

Phone: +90 542 812 44 12

Email: info@atzgroup.com.tr

5. BUYER INFORMATION

Person to be delivered: {customer_name}

Delivery Address: {customer_address}

Phone: {customer_phone}

Email: {customer_mail}

6. ORDERER PERSONAL INFORMATION

Name/Surname/Title: {customer_name}

Address: {customer_address}

Phone: {customer_phone}

Email: {customer_mail}

7. INFORMATION ABOUT THE PRODUCT/SERVICE SUBJECT TO THE CONTRACT

1. The basic features of the goods/products/services (type, quantity, brand/model, color, and number) are published on the SELLER's website. If the seller has organized a campaign, the basic features of the relevant product can be examined during the campaign period. This is valid until the campaign date.

7.2. The prices listed and announced on the site are the sale prices. The announced prices and promises are valid until updated or changed. Prices announced for a limited time are valid until the end of the specified period.

7.3. The total sales price of the goods or services subject to the contract, including all taxes, is shown below.

Order Amount: {shipping_amount}

Delivery Address: {customer_address}

Person to be Delivered: {customer_name}

Invoice Address: {customer_invoice}

Order Date:

7.4. The shipping cost, which is the cost of shipment, will be paid by the BUYER.

8. INVOICE INFORMATION

Name/Surname/Title:

Address: {customer_name}

Phone: {customer_phone}

Email/username: {customer_mail}

Invoice delivery: The invoice will be delivered to the invoice address along with the order during the order delivery.

9. GENERAL PROVISIONS

9.1. The BUYER accepts, declares, and undertakes that they have read and understood the basic characteristics of the product subject to the contract, the sales price, and the payment method as well as the preliminary information regarding delivery on the SELLER's website. The BUYER also accepts, declares, and undertakes that they have correctly and completely acquired the address to be provided by the SELLER to the BUYER, the basic characteristics of the ordered products, the prices including taxes, payment, and delivery information before the conclusion of the distance sales contract.

9.2. Each product subject to the contract will be delivered to the BUYER or the person and/or organization specified by the BUYER at the address shown within the period specified in the preliminary information on the website, depending on the distance of the BUYER’s residence, without exceeding the legal period of 30 days. In case the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3. The SELLER undertakes, declares, and promises to deliver the product subject to the contract in full, in accordance with the specifications indicated in the order, and, if any, the warranty certificates, user manuals, and any required information and documents, free from any defects, and to perform the service in accordance with the legal requirements, standards, and the principles of accuracy and integrity, to maintain and improve the quality of service, to show necessary attention and care during the execution of the work, and to act with caution and foresight.

9.4. The SELLER may supply a different product of equal quality and price by informing the BUYER before the expiry of the performance obligation arising from the contract and obtaining their explicit consent.

9.5. If the performance of the obligation subject to the contract becomes impossible, the SELLER undertakes, declares, and promises to notify the consumer in writing within 3 days from the date they learned of this situation and to refund the total amount to the BUYER within 14 days.

9.6. The BUYER acknowledges, declares, and undertakes that they will confirm this Contract electronically for the delivery of the product subject to the contract, and in the event of non-payment of the product price for any reason and/or cancellation in bank records, the SELLER's obligation to deliver the product subject to the contract will cease.

9.7. If the credit card belonging to the BUYER is unjustly used by unauthorized persons after the product subject to the contract is delivered to the BUYER or the person and/or organization specified by the BUYER, and if the relevant bank or financial institution does not pay the SELLER, the BUYER agrees, declares, and undertakes to return the product subject to the contract to the SELLER within 3 days, with the shipping costs covered by the SELLER.

9.8. If the SELLER cannot deliver the product subject to the contract within the specified period due to force majeure, which develops outside the will of the parties and prevents and/or delays the fulfillment of the parties’ obligations, they agree, declare, and undertake to inform the BUYER of the situation. The BUYER has the right to request the cancellation of the order, the replacement of the product subject to the contract with a comparable one if available, and/or the postponement of the delivery time until the impediment is removed. In the event of cancellation of the order by the BUYER, the product amount paid in cash will be refunded to them within 14 days. For payments made with a credit card, the product amount will be refunded to the relevant bank within 14 days following the cancellation of the order by the BUYER. The BUYER acknowledges, declares, and undertakes that the average process for the amount refunded to the credit card by the SELLER to reflect in the BUYER's account may take 2 to 3 weeks, and this reflection is entirely related to the bank's processing time, therefore the BUYER cannot hold the SELLER responsible for possible delays.

9.9. The SELLER has the right to reach the BUYER through mail, email, SMS, phone calls, and other means for communication, marketing, notifications, and other purposes via the address, email address, fixed and mobile phone lines, and other contact information specified in the registration form on the site or later updated by the BUYER. By accepting this contract, the BUYER acknowledges and declares that the SELLER can carry out the aforementioned communication activities.

9.10. The BUYER will inspect the goods/services before receiving them and will not accept any damaged or defective goods/services from the cargo company, such as those that are dented, broken, or have torn packaging. It will be assumed that the received goods/services are undamaged and intact. The obligation to protect the goods/services after delivery belongs to the BUYER. If the right of withdrawal is to be used, the goods/services must not be used, and the invoice must be returned.

9.11. If the holder of the credit card used during the order is not the same person as the BUYER or if a security vulnerability regarding the credit card used for the order is detected before the product is delivered to the BUYER, the SELLER may request the BUYER to provide the identity and contact information of the credit card holder, the last month's statement of the credit card used in the order, or a letter from the bank confirming that the credit card belongs to the BUYER. The order will be put on hold until this information is provided.

10. RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from the contract without any penalty and without giving any reason within 14 days from the date of delivery of the goods to themselves or to the third party they have designated.

10.1. The BUYER may use the right of withdrawal by notifying the SELLER by any means. The BUYER is obliged to return the goods within 10 days from the date of notification of the withdrawal. The withdrawal right cannot be exercised in the following cases:

a) In the sale of goods whose packaging is opened by the BUYER after delivery.

b) In the sale of goods that are mixed with other products after delivery.

c) In the sale of goods that deteriorate quickly or have a short shelf life.

11. OBLIGATIONS OF THE PARTIES

11.1. The SELLER is obliged to deliver the product subject to the contract in full and without any defects, to provide the necessary documents for warranty and user instructions, and to deliver the goods as stated.

11.2. The BUYER is obliged to pay the price of the goods/services subject to the contract, to provide accurate and complete delivery and invoice information, and to inspect the goods/services before accepting them.

12. DISPUTE RESOLUTION

The parties will resolve any disputes that may arise from this contract amicably. If this is not possible, the dispute will be submitted to the courts of the seller’s domicile.

13. ACCEPTANCE AND ACKNOWLEDGEMENT

By approving this contract, the BUYER acknowledges and accepts that they have read, understood, and agreed to all terms and conditions herein.