Confidentiality Agreement

PRIVACY AND SECURITY POLICY

All services provided in our store and the company registered at Şehit Mustafa Gündoğdu Mah. Cam.Sk. No:4 İç Kapı No:8 12000-TÜRKİYE belong to ATZ GIDA INSAAT TICARET VE SANAYI LIMITED SIRKETI and are operated by our company.

Our company may collect personal data for various purposes. Below, we outline how personal data is collected, protected, and handled.

Personal information about members (such as name, surname, company information, phone number, address, or email) is collected by our store through membership registration or by filling out various forms and surveys.

At times, our company may send information about campaigns, new products, and promotional offers to customers and members. Members can choose to receive these types of information during registration, and they can change their preferences in the account settings after logging in or by using the link in the notification email.

The personal information transmitted electronically to our store during the confirmation process via the store or email will not be disclosed to third parties outside the purposes and scope defined in our "User Agreement."

To identify issues related to the system and resolve potential problems or disputes swiftly, our company records and utilizes members' IP addresses. IP addresses may also be used to define users generally and gather comprehensive demographic data.

Our company may use the information requested by us or provided by users for direct marketing purposes, in addition to the purposes defined in the User Agreement. Personal information may also be used to contact users when necessary. The information requested by our company or provided by users, or information related to transactions conducted through our store, may be used for statistical evaluations, database creation, and market research without revealing the identities of our members, even beyond the purposes defined in the User Agreement.

Our company commits to maintaining confidentiality and treating confidential information as a secret obligation. We will take all necessary measures to ensure the privacy and confidentiality of this information, preventing it from entering the public domain or being used unlawfully or disclosed to unauthorized third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping on our online stores. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things to look for to ensure you are on a secure site. One is a key or lock icon at the bottom of your browser, indicating that you are on a secure web page, where all your information is encrypted for protection. This information will only be used as per your instructions in connection with the sales transaction. Information regarding the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification. Shopping can proceed once the card’s availability is confirmed. Since our company does not view or store any information related to the card, it prevents third parties from accessing this information under any circumstances.

Online credit card orders are monitored by our company for their reliability against credit card fraud. Therefore, for first-time customers ordering from our online stores, it is necessary to verify the accuracy of financial and address/phone information before the order can proceed to the supply and delivery stage. For this verification, the customer may be contacted, or the relevant bank may be contacted if necessary.

All information you provide when registering can only be accessed and changed by you. If you securely protect your login information, it is not possible for others to access or alter your information. For this purpose, 128-bit SSL security is maintained during the membership process. This system adheres to an international encryption standard that cannot be breached.

Internet shopping sites that have a customer service hotline or provide clear address and phone information are increasingly preferred today. This way, you can obtain detailed information about any concerns and get more reliable information regarding the security of the online shopping service provider.

Note: We recommend ensuring that the firm’s address and phone number are clearly stated on internet shopping sites. If you plan to shop, note all phone/address information of the store from which you are purchasing the product. If you have doubts, call to verify before making a purchase. All online shopping sites belonging to our company contain all relevant information and the location of our company.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send us via mail order will be kept confidential by our company. This information will be retained for 60 days to address any disputes regarding credit card charges that may arise and will be destroyed afterwards. Therefore, sending an approved mail order form for the products you order does not pose any risk, as you can dispute any unauthorized charges with the bank.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within its website. Our company is not responsible for the privacy practices and content of the sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The principles of this Privacy Policy apply solely to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

Our company may disclose user information to third parties outside the provisions of this "Privacy Policy" in the following limited circumstances:

1. To comply with obligations imposed by current legal rules, including laws, decrees, regulations, and other authoritative legal bodies.

2. To fulfill and enforce the provisions of the "Membership Agreement" and other contracts made with users.

3. If information is requested by an authorized administrative or judicial authority for a properly conducted investigation or inquiry.

4. In cases where providing information is necessary to protect the rights or safety of users.

EMAIL SECURITY

Do not include your credit card number or passwords in any emails sent to our Customer Service regarding any of your orders. Information in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via your emails under any circumstances.

BROWSER COOKIES

Our company may use technical communication files (Cookies) to obtain information about users who visit our store and their use of the website. These technical communication files are small text files sent from a website to the user's browser to be stored in memory. They help facilitate internet usage by saving the status and preferences about the site.

The technical communication file assists in obtaining statistical information about how many people visited the site, the purposes of visits, how many times a person visited, and how long they stayed on the site. It is not designed to obtain data or other personal information from your memory or email. Most browsers are designed to accept cookies by default, but users can change settings to refuse cookies or receive warnings when cookies are sent.

Our company reserves the right to modify the provisions of this "Privacy Policy" by publishing it on the site or sending it to users via email. Changes to the Privacy Policy take effect on the date they are published.

For any questions or suggestions regarding our privacy policy, you can email us at info@atzstil.com. You can reach our company using the contact details below.

Company Name: ATZ STİL
Address: Şehit Mustafa Gündoğdu Mah. Cam.Sk. No:4 İç Kapı No:8 12000-TURKEY
Email: info@atzgroup.com.tr
Phone: +90 542 812 44 12